Order / Cancellation

Price-list for miscellaneous services

The following is an excerpt. In addition to the products we deliver, Sircon can also preform a number of other services. We are trained in your CMS, and can help with debugging and bug fixes if there are any issues with your site. Some of these ...
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How do I order a domain

The following is an excerpt. Introduction In this article we will show you how to order a domain. Login to My Account. After logging in, click on Add domain. Search for the domain you would like to register, and click on Register this domain. If ...
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Can I get a new pay due date on my invoice?

The following is an excerpt. Yes, it is possible to get a new pay due date. It is important that you contact us as soon as possible to arrange this to avoid extra charges and suspension of services for not paying on the original due date.
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I want to cancel my order. What do I do?

The following is an excerpt. A domain application is binding. It is not possible to cancel an order for a domain name that has already been registered. When registering, we have already had expenses which are not refundable. There are a few ...
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I have paid too much. How do I get my money back?

The following is an excerpt. You can get a refund by opening a support-ticket on your customer pages or by sending an email to faktura@sircon.no. Please note that we will not do a refund until the payment has been registered in our system.
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How do I cancel my services?

The following is an excerpt. Termination of your services is done by logging in to your customer pages and opening a support ticket. You can also send us your cancellation by email to support@sircon.no. The notice period is minimum 31 days before ...
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How can I avoid the invoice fee?

The following is an excerpt. As default we send invoices by email. We also have an option to receive invoices by post. Receiving invoices by post will add an invoice fee of NOK 35 to your invoice. You can change how you want to receive your ...
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How long does it take before my payment is registered?

The following is an excerpt. It normally takes 2-4 days from when you registered your payment in your bank until we get it registered in our system. The payment will be visible on your customer pages as soon as it is registered with us. If a ...
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