SLA

SLA is an agreement that regulates responsibility and response in regards to operation and bug fixing. This is suitable for the operation of critical, professional services, and can encompass operation, security, upgrades and support.

Do you own a professional website?

An SLA, is an operation agreement where we upgrade, secure, guarantee and support the services we provide to you.

An SLA (Service Level Agreement) is an agreement that defines the quality parameters for Sircon Norway’s products and support services. The SLA describes standards and procedures for Sircon Norway’s support service and response time.

Sircon Norway AS, operates, secures, develops, customizes and supports your website based on WordPress CMS. WordPress CMS is an OpenSource CMS solution that saves on both time and expenses by developing on this platform.

The SLA defines the quality parameters for Sircon Norway’s products and support services. A standard SLA can be downloaded via the link below.

Weaknesses can be found in any computer-systems, but we guarantee that if you sign an SLA with us, we will keep the solution updated, help you fix bugs, patch security holes and deny access to those with malicious intent.

Summary of our WordPress SLA:

  • Upgrades
  • Security
  • Support
  • Brukerstøtte
  • Kr. 375,- / month
  • Download: SLA-standard
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