Most read support articles

How to connect Google for log in on “My Account”

You can connect your Google Account to “My Account” for easier login. 1. Select “My Account” in the main menu. 2. Select “Settings” in the left menu. 3. Scroll down until you find the category “Users”, and select “Edit your user”. 4. You will now see details about your user. Select “Password” as shown in […]

How to change password on email accounts

If you have a hosting plan with us, you can administer your email accounts through “My account”. This is how you change password on an email account. 1. Go to “My account”. 2. Select “Services” on the left menu. 3. Click “Show” by the domain you want to administer email accounts on. 4. Under “Connected […]

How to log in to “My Account”

Via “My Account” you can administer your services with us, see statuses for orders, find invoices and much more. This is how you log in to “My Account”: 1. Select “My Account” in the main menu. 2. You can log in using 3 different methods. If you have connected your user to Google, you can […]

How to delete email accounts

If you have a hosting plan with us, you also have the ability to administrate your email accounts through “My Account”. This is how to delete a email account: 1. Go to “My Account”. 2. Select “Services” from the left menu. 3. Click “Show” by the domain you wish to delete the email account from. […]

How to order a hosting plan

A hosting plan can be used to store your website and make it available online. Here is how you order a hosting plan: 1. Select “Products” in the main menu. 2. Select “Hosting” from the submenu. 3. You will now get a overview of the hosting plans that we offer. Click on “Order” on the […]

How to login to cPanel

cPanel gives you the opportunity to control your hosting. This is how you log in. 1. Go to “My Account”. 2. Select “Services” in the left menu. 3. Click “Show” on the domain. 4. Under “Connected services”, make sure that “Hosting” is selected, and click on “cPanel login”. 5. You will now get redirected and […]

How to cancel a domain

If you have a domain with us and wish to cancel it, you can follow the steps below. Note: Cancellation must take place within 30 days before the renewal date, or you will get an invoice for a new period. 1. Go to “My Account”. 2. Select “Services” from the left menu 3. Click “Show” […]

How to cancel your hosting

If you have a hosting with us and wish to cancel this service, you can follow the steps below: 1. Go to “My Account” 2. Select “Services” from the menu on the left. 3. Click on “Show” by the domain for the hosting you wish to cancel. 4. Under “Connected services”, make sure the “Hosting”-tab […]