Most read support articles

Change the owner of a domain

This is needed in order to complete a change of ownership of ( .no .se ): Organization number or PID (for Norwegian private persons) if you do not have a PID, this can be arranged here: pid.norid.no/personid/lookup -Customer relations with us at Sircon Norge AS, if you have a customer relationship but still want to […]

How to report abuse of domain names or online services operated by us

To report abuse of a domain or online service typically involves initially contacting the domain/website owner and secondarily contacting us as the operator of the online service or as a registrar in the secondary position. In order for us to follow up on a case of abuse, it’s important that you, as the complainant, ensure […]

Edit domain name servers

2. Select “services” from the left hand menu. 3. Click on “View” next to the relevant domain. 4. Select “Edit Nameservers” 5. When you have made the desired changes, click “Save changes”

Transfer domain, website and email to Sircon?

If you wish to transfer your domain, website, and email to Sircon as a new provider, you can find information here on what we need if you want us to handle the transfer for you Transfer domain: The domain is transferred by choosing to use us as the authorized registrar, which gives us access to […]

How to set up autoresponders for email

To set up autoresponders for your email log in to My Account, and choose the correct domain Choose the domain you wish to set up an autoresponder for. Click on the cPanel login under the web hosting associated with this domain Choose autoresponder to set up autoresponders for email Click on ‘Add Autoresponder’ to create […]

Edit DNS

Navigate to “my account and log in. 2. Select “services” from the left hand menu. 3. Click on “View” next to the relevant domain. 4. Select “Edit DNS” 5. The available DNS settings will now appear, use the tabs to select the relevant settings. When you have made your desired changes, click “Save changes” NOTE: […]

How to change the whois information on a domain

The whois information reflects who owns a domain.1. Go to “My Account” 2. Click “Services” from the menu to the left 3. Click “View” next to the domain you want to change the whois information of 4. Click “Edit WHOIS” 5. Make the desired changes and click “Save changes”

How to retrieve the Auth-Code for your domain

The Auth-Code is used when the domain is to be transferred to another registrar. This is how you go about getting the Auth-Code for a domain you have with us sent to you. 1. Go to “My Account” 2. Click “Services” from the menu to the left 3. Click «View» by the domain you wish […]

How to add users

If you wish to add users to your customer profile, you can simply do this via “My Account”. A user can be added to multiple customer profiles, and the permissions can simply be administered. 1. Select “My Account” in the main menu. 2. Select “Settings” from the left menu 3. Scroll down until you find […]

Email configuration

When you’ve created an email account, and are planning to gain access to it trough unique software, or specific devices, such as a mobile phone, Ipad, Outlook, Thunderbird, or Apple Mail, you’ll have to give the right information to the software, or device you are using.The name for this processes is email configuration. When it […]