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How to change password on FTP accounts

If you have a hosting plan with us, you can administer your FTP accounts through “My Account”. This is how you change the password on a FTP account. 1. Go to “My Account”. 2. Select “Services” on the left menu. 3. Click “View” on the domain where the FTP account is created. 4. Under “Connected […]

How to delete FTP accounts

If you have a hosting plan with us, you will be able to administer your FTP accounts via “My Account”. This is how you delete a FTP account. 1. Go to “My Account”. 2. Select “Services” in the left menu. 3. Click “Show” on the domain you want to delete FTP accounts from. 4. Under […]

How to create FTP accounts

If you have a hosting plan with us, you will be able to administer your FTP accounts via “My Account”. This is how you create a new FTP account. 1. Select “My Account” in the main menu. 2. Select “Services” in the left menu. 3. Click “Show” by the domain you want to create the […]

How to add a invoice reference

1. Select “My Account” in the main menu. 2. Select “Settings” in the left menu. 3. Here you will see the information registered on the customer profile. At the bottom you will find the field “Invoice reference”, where you can add or change the invoice reference. Click on “Save changes” when you’re done. For any […]

How to change the main user

You have to be logged in with the current main user, in order to change the main user for a customer profile. 1. Select “My Account” from the main menu. 2. Select “Settings” from the left menu. 3. Scroll down until you find the category “Users”, and select “Show more” on the user you wish […]

How to edit user information

Via “My Account” you can administrate your services with us, see statuses for your orders, find invoices and much more. This is how you edit a user’s information on “My Account”. 1. Select “My Account” from the main menu. 2. Select “Settings” from the left menu. 3. Scroll down until you find the category “Users”, […]

How to edit customer information

Via “My Account” you can administrate your services with us, see statuses for your orders, find invoices and much more. This is how you edit your customer information. 1. Select “My Account” in the main menu. 2. Select “Settings” in the left menu 3. Here you will see the information which are registered on your […]

How to connect Google for log in on “My Account”

You can connect your Google Account to “My Account” for easier login. 1. Select “My Account” in the main menu. 2. Select “Settings” in the left menu. 3. Scroll down until you find the category “Users”, and select “Edit your user”. 4. You will now see details about your user. Select “Password” as shown in […]

How to change password on email accounts

If you have a hosting plan with us, you can administer your email accounts through “My account”. This is how you change password on an email account. 1. Go to “My account”. 2. Select “Services” on the left menu. 3. Click “Show” by the domain you want to administer email accounts on. 4. Under “Connected […]

How to log in to “My Account”

Via “My Account” you can administer your services with us, see statuses for orders, find invoices and much more. This is how you log in to “My Account”: 1. Select “My Account” in the main menu. 2. You can log in using two different methods. If you have connected your user to your Google account, […]